Terms and Conditions

OJO Casino

These Terms and Conditions explain the rules that apply when you use the gaming services at OJO Casino. By accessing the site or placing any bets, you confirm that you have read, understood, and accepted these terms in full. They form a legal agreement between you and the operator, so we encourage you to review them carefully before playing.

Who Can Play

You must be at least the legal age of majority in your province or territory of residence in Canada. The service is intended solely for residents of Canada who are located within the country at the time of play. Employees, directors, and anyone directly connected to the operation of the platform are not permitted to open accounts or participate.

Account Registration and Security

When you create an account you must supply accurate, complete, and current information. Only one account per person, household, IP address, and payment method is allowed. If we discover multiple accounts linked to the same individual we reserve the right to treat them as duplicates, which may result in the closure of all related accounts and the forfeiture of any remaining balance.

You are responsible for keeping your login details confidential. Any activity that takes place under your account will be regarded as having been carried out by you. If you suspect that someone else has accessed your account you must notify us immediately. We may require identity verification at any stage, and you agree to cooperate by providing the requested documents in a timely manner.

Account Closure

You may close your account at any time by contacting customer support. We also retain the right to suspend or permanently close accounts if we believe there has been a breach of these terms, fraudulent activity, or activity that may harm the integrity of our games.

Deposits, Withdrawals and Financial Rules

All funds deposited must come from a payment source in your own name. We accept several common Canadian payment methods, and deposits are usually credited instantly. Before any withdrawal can be processed we must complete all necessary verification checks. Withdrawals are returned to the original method of deposit wherever possible, subject to internal processing times and any limits imposed by the payment provider.

Any winnings generated from funds that are later found to have been deposited through fraudulent means will be void. We do not charge fees for deposits or withdrawals, although your bank or payment provider may apply their own charges.

Bonuses and Promotional Offers

From time to time we make bonuses, free spins, and other promotional offers available. Each offer has its own specific rules which are clearly displayed at the time the promotion is presented. You must read and accept those rules before claiming any bonus. Failure to follow the stated conditions may result in the bonus and any associated winnings being removed from your account.

All promotions are subject to eligibility requirements and we reserve the right to withdraw or amend any offer without notice.

Game Rules and Fair Play

Every game available on the platform operates according to standard industry rules which can be viewed within each game. All games use certified random number generators to ensure outcomes are random and fair. You agree not to use any automated software, bots, or external aids that could provide an unfair advantage. Collusion, cheating, or any attempt to manipulate the system is strictly prohibited and will lead to immediate account suspension.

Prohibited Conduct

You must not use the platform for any unlawful purpose. This includes, but is not limited to, money laundering, terrorist financing, fraud, or any criminal activity. We cooperate fully with law enforcement and regulatory authorities and may share your information when legally required to do so.

Abusive behaviour toward other players or staff, including offensive language in chat features, will not be tolerated.

Responsible Gaming

We are committed to supporting responsible gambling. The site provides tools such as deposit limits, session reminders, self-exclusion periods, and reality checks. If you feel your gambling is becoming problematic we strongly encourage you to use these tools or contact one of the responsible gaming organisations listed on our website. Self-exclusion is binding and we will take all reasonable steps to prevent you from reopening an account during the exclusion period.

Limitation of Liability

To the maximum extent permitted by law, we are not liable for any indirect, consequential, or special damages arising from your use of the service. Our total liability shall never exceed the amount you have wagered in the six months preceding the claim. We do not accept responsibility for technical failures, communication errors, or force majeure events that are beyond our reasonable control.

Changes to the Terms

We may update these Terms and Conditions from time to time to reflect changes in our services or legal requirements. The revised version will be published on this page with the effective date clearly displayed. Your continued use of the platform after any changes constitutes acceptance of the updated terms. We recommend you review this page periodically to stay informed.

Governing Law

These Terms and Conditions are governed by the laws of Canada and the applicable province or territory of your residence. Any disputes that cannot be resolved directly with us will be subject to the jurisdiction of the courts in your province or territory.